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99 Problems - Conflict Resolution & De-escalation
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99 Problems - Conflict Resolution & De-escalation
Course
18 Lessons
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Contents
99 Problems - Skills that saves lives
This is an introduction of why this class is relevant and extremely necessary.
Conflict resolution intro
Understanding Conflicts
This section students will have a clear understanding of :
What a conflict is
How conflicts lead to violence
Why there is a critical need to resolve conflicts
Section #1 Understanding Conflict
Understanding Conflict
Section #1 Quiz
Managing Conflicts
In this section student will learn:
The progression of conflict to violence
Types of responses to conflicts
Managing styles of conflicts
What causes conflicts to escalate or de-escalate
Section #2 Managing Conflict
Managing Conflicts
The Benefits of de-escalating conflicts
Elements of managing conflict
Section #2 Quiz
Escalating and De-escalating Conflicts
In this section students will learn:
To identify the elements of a confrontation
Identify escalating behaviors
Identifying De-escalating behaviors
Benefits of de-escalating conflicts
Techniques to de-escalate confrontations
Section #3 Escalating Conflict
ID elements in Movie clip #1
Escalating Behavior Activity
Film#1 Conflict escalation breakdown
De-escalation breakdown Film#2
De-escalating behavior activity
Conflict De-escalation break down Film #2
Concluding quote
Section #3 Quiz